A refund request must be in writing (email) include sufficient details of the transaction to identify the donation amount and the donor and date as a minimum. Others details can be presented – e.g. email receipt.
Refunds will be considered in the event of user error or an error made by ourselves. Other reasons may be considered at the discretion of the Treasurer and/ or the relevant committee or subcommittee of Cycling Without Age Australia.
A refund may be accepted at the discretion of the Management Committee or relevant subcommittee of Cycling Without Age Australia.
A refund consideration may take up to 60 days to consider and process.
Should a refund be granted, the associated tax receipt should be destroyed. It would be unlawful to tender the tax receipt to the Australian Taxation Office following a refund.